Long layovers
Travelers want to eat, shop, work, or relax without dragging carry-ons through the concourse.
Airport amenity + revenue opportunity
Secure luggage storage inside the terminal — after security.
SmartLocker installs secure, app-based luggage lockers in post-security airport environments, helping passengers move freely while giving airports a new non-aeronautical revenue stream.
The passenger problem
Bags reduce flexibility and dwell-time value inside the terminal.
Passengers with long layovers, delayed flights, early hotel checkout, family travel gear, and same-day connections often have no secure post-security storage option. SmartLocker solves that gap.
Family and group travel
Parents and groups benefit from short-term storage for strollers, backpacks, coats, and multiple bags.
Business travel
Professionals can move between lounges, meetings, and gate areas without managing luggage the entire time.
How the platform works
Simple for passengers. Low-friction for airports.
1
Start rental
Passenger scans a QR code or uses the on-site interface to begin a short-term rental.
2
Locker assigned
The system assigns the best available locker size based on the rental selection.
3
Access is logged
Open/close events, timing, and locker status are tracked in the operations dashboard.
4
Retrieve and close out
The passenger reopens the locker, retrieves their items, and the rental closes automatically.
Airport-facing benefits
Amenities that support both passenger experience and commercial goals.
New
Non-aeronautical revenue
Revenue-share potential from a service passengers will actually use.
Low
Operational burden
No dedicated airport staffing required for day-to-day rentals.
Small
Terminal footprint
Installations can fit into underutilized passenger circulation areas.
Clear
Reporting visibility
Usage, revenue, and operational reporting can be shared with airport teams.
Security and operations
Built for controlled environments and airport oversight.
- Post-security deployment planning with airport coordination
- Remote monitoring and alerting
- Digital audit logs for every locker event
- Override procedures for approved inspections and operational access
- Cashless transactions and limited local data exposure
Pilot-ready approach
SmartLocker is designed to start with a focused pilot, validate passenger demand, and scale based on actual terminal usage rather than assumptions.
- 10–20 lockers to start
- Space and power coordination
- Quarterly reporting and optimization
- Expansion path based on measured demand
Frequently asked questions
Questions airport teams usually ask first.
Where can the lockers be installed?
Typical locations include post-security corridors, gate clusters, lounge-adjacent areas, and other terminal spaces identified by airport operations and commercial teams.
Who maintains the system?
SmartLocker handles equipment support, software, monitoring, and routine service planning as part of the operating model.
What does the airport provide?
Usually space and power, with an optional network drop depending on the deployment model and approved architecture.
How does the airport evaluate performance?
Pilot periods can include usage metrics, dwell-time indicators, revenue reporting, and passenger feedback review.
Ready to talk?
Start with an airport pilot conversation.
If you are with airport operations, concessions, commercial development, innovation, or terminal planning, SmartLocker can provide a concise pilot overview tailored to your environment.
Next step
Request the pilot overview or schedule a short intro call.